Frequently Asked Questions
To place an order, simply browse our collections.
- Select your desired items
- Choose the size and color
- Click "Add to Cart"
- Proceed to Checkout
- Enter your Shipping and Payment Details to complete the purchase.
We accept various payment methods.
- Credit/Debit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay.
Additional payment options may be available depending on your location.
Once an order is placed, we start processing it immediately to ensure prompt delivery.
If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request.
After your order has been shipped, you’ll receive a confirmation email with a tracking number.
You can use this number to track your order's status on our website or the carrier’s site.
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and in their original condition with tags attached.
To initiate a return, visit our Returns Page and follow the instructions. Once we receive and inspect your return, we will process a refund to your original payment method.
After we receive and approve your returned items, refunds are typically processed within 5-10 business days.
Depending on your bank, it may take additional time for the funds to appear in your account.
Yes, we offer exchanges for different sizes or colors of the same item, subject to availability.
If the item you want is unavailable, we recommend returning the original item for a refund and placing a new order.
We provide a detailed size guide on each product page to help you find the perfect fit. If you're unsure, you can also contact our customer service team for personalized advice.
Yes, we currently ship to many countries within the EU.
Shipping rates and delivery times vary by location and will be calculated at checkout.
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of delivery.
We’ll arrange for a return or exchange and cover any associated shipping costs.
You can reach our customer service team via email, phone, or live chat.
Visit our Contact Us page for more details and hours of operation.